Shipping

COVID Update

We are open and operational during the current COVID crisis. In order to keep our staff safe, we are adhering to strict social distancing and sanitising practises in our workplace. As such, it may take us slightly longer than normal to action orders. Please bear with us during this time and we thank you for your understanding.

Shipping

We endeavour to process and ship orders to our customers as quickly as humanly possible. In most cases, orders are shipped within 1-2 business days of the order being placed by you online.

Freight Costs

We offer free shipping on orders over $125. The only exception is for very bulky goods where a flat rate is added at checkout. Please refer to the table below to see the rates for bulky items. On orders under the $125 threshold, a flat rate of $10 will be added.

*Small Fibreclay Pots are; Grace Planter Small, Jimmy Planter Small, Maxi Planter Small, Sammy Planter Small and Willow Planter Small.

**Large Fibreclay Pots are; Grace Planter Large, Jimmy Planter, Maxi Planter, Sammy Planter and Willow Planter.

Delivery

Delivery times will vary depending on your location. Below is an estimated guide for when you can expect delivery of your parcel;